Officer Compliance

Location
Pretoria, Tshwane Metro
Salary
Market related
Posted
14 Feb 2018
Closes
16 Mar 2018
Ref
 90174300

Officer Compliance( Job Number:  90174300)

Description

The purpose of the role is to be a Subject Matter Expert supporting the Business Units to ensure overall compliance with Policies, including processes, procedures, governance and reporting, training, risk, controls and outstanding client service.

Key Accountabilities

  • Establish and maintain a healthy working relationship with all Absa disciplines by attending meetings and pro-actively initiating meetings.
  • Facilitation of strategic initiative with all Absa disciplines by conducting impact analysis determining cause of action and coordinating execution of such actions by BUs.
  • Establish, maintain and facilitate processes regarding the adherence to policies and all of its components i.e. Securities, Facility letters, Conditions of Grant, New Clients application etc. Storage, retrieval, holds destructions, waivers, dispensations, breeches etc. by evaluating individual BU adherence to the Absa processes and developing solutions for discrepancies within each BU.
  • Review processes and procedures when required, with changes and/or at least on an annual basis and provide SME advice on enhancement of processes to all Management teams.
  • Initiate, monitor and aggregate Control Self Assessments at least monthly (OET’S), including the output GAP analyses, coordination, drive and monitoring / reporting of action plans and the execution thereof.
  • Design and make available MIS standards and templates and collate returns, analise results and proactively identify any concerns and/or enhancements and report interfaces to all Data.
  • Keep abreast of applicable developments and business trends relevant to ABSA’s business process standards and methodologies by attending all training/workshops provided.
  • For audit findings that have an impact on the area, work with the Head / Manager of SBU to understand what actions are required to close out findings? Implement required actions.
  • Compile weekly / monthly reports on errors made by Fulfillment agents and suggest corrective actions to Team Leaders, Management in all BU's.
  • Identify error trends and highlight it to the Team Leaders & Management.
  • Measure the quality level against the target as agreed with staff i.e. (Volumes or touch points versus number of errors).
  • Continuously ensure an up-to date and holistic understanding of the Wholesale and Corporate Banking environment, processes, procedures, technology platforms and products and compliance and risk.
  • Maintain and continuously look for opportunities to further develop skills and knowledge base

Education and Experience Required

  • NQF5, National Diploma/Higher Certificate
  • Minimum 3 years General Banking experience
  • Minimum 2 years in a Customer Services role
  • Minimum 2 years in an Operational Risk role

Knowledge & Skills:

  • People skills: negotiation, persuasiveness
  • Strong analytical and critical evaluation skills
  • Ability to balance urgent business requirements
  • Advanced excel knowledge and experience
  • Good communication skills
  • Deciding and initiating actions
  • Writing and reporting
  • Computer Literacy, specifically MS Office
  • An extensive knowledge and understanding of processes, systems, policies and procedures

Competencies:

  • Following instructions and procedures
  • Deciding and initiating action
  • Entrepreneurial and commercial thinking
  • Relating and networking
  • Persuading and influencing
  • Creating and innovating
  • Presenting and communicating information
  • Analysing

General

This appointment will be made in line with the Divisional Employment Equity Strategy

The purpose of the role is to form part of a professional team that interacts with various business areas (depending on specialisation), ensuring that the compliance culture is embedded in business to robustly manage regulatory and reputational risks and that the relevant policies are applied within the assigned business environments.

Key Accountabilities

  • Stakeholder Relationship Management
  • Build and maintain effective relations with all relevant stakeholders, through formal and informal interactions – with the objective of adding value to business.
  • To work in conjunction with/as part of the broader Compliance team, including any specialised functions pertaining to the assigned business (e.g. Lending, Investments, Insurance, Financial Crime, etc.) in order to provide adequate support to the business and ensure that all agreed compliance deliverables have been attained.. This would also extend to representing the business unit at Group level compliance projects and occasionally act as advisor in Group Change projects that have a Compliance workstream. Recommend changes and implement new and approved procedures and controls to ensure strict adherence to Risk and Compliance requirements – this includes recommendations in respect of amendments to internal procedures, controls and business rules due to changes in policy and regulation.
  • Based on the standards defined by Group Compliance, identify the total universe of regulatory aspects applicable to the business unit and conduct a detailed impact assessment on regular basis determined and outlined by management The aforementioned impact assessment must be updated bi-annually.
  • Manage delivery of all monthly and quarterly compliance reports to the Compliance Line Manager and Business for discussion at the relevant governance forums.
  • Where relevant, compile compliance officers’ reports for submission to the Regulators (jurisdiction irrespective). Ensure commercially sound Compliance guidance and support in respect of allocated regulatory requirements in a professional and helpful manner. Potential alternatives should be considered, with the view to finding solutions to ensure compliance as well as the continuation of business.
  • Support our stakeholders by providing well researched opinions and articles.

Qualification and experience

  • Essential:
  • 3 year degree in Commerce or Law
  • 4-5 years’ experience in law, auditing, risk management or compliance
  • Preferred:
  • Certificate in Compliance Management
  • Legal experience in a financial services environment

Knowledge & Skills:

  • Leadership Skills
  • Analytical Skills
  • Strong communication and business report writing skills
  • Relationship building
  • Negotiation Skills
  • Conflict management

Competencies:

  • Deciding and initiating action
  • Learning and researching
  • Relating and networking
  • Adapting and responding to change
  • Persuading and influencing
  • Analysing

General

This appointment will be made in line with the Divisional Employment Equity Strategy

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